Every vehicle streams position, box temperature, humidity and door state. You get the alert while the truck is still moving — and the chart afterwards for your batch file.
Below is how a chilled consignment is monitored end-to-end: the whole journey inside the +2 °C to +8 °C envelope, with every door event stamped on the timeline.
Temperature data is read directly from the vehicle's Carrier or ThermoKing unit — internal box reading, ambient reading and the commanded set point — so what you see is what the compressor actually did.
Continuous readings from inside the cargo box, not from the cab or the outside of the body. Ambient and set-point values are captured alongside, so a rising internal temperature can be read against what the unit was told to hold.
Internal box temperature
Ambient temperature outside the vehicle
Commanded set point from the reefer unit
Relative humidity inside the box
Live position for every vehicle on the road, with the full trip history retained. Geofences around pickup and delivery points trigger automatic arrival and departure stamps, which is also how we generate the ETA we share with your consignee.
Live location and speed
Complete trip history and route replay
Geofenced pickup and delivery zones
ETA sharing with the receiving party
An excursion you learn about a week later is an incident report. An excursion you learn about in the same minute is a problem you can still fix — reroute, re-cool, or turn the vehicle around before the product is written off.
Temperature deviation beyond the agreed band
Unscheduled door opening
Power loss to the refrigeration unit
Equipment malfunction reported by the unit
Every trip produces a temperature chart and a historical dataset. These are handed over with the POD so your quality team can attach them to the batch record without chasing us for a reconstruction weeks later.
Trip temperature chart, start to finish
Time-stamped door and power events
Historical data retained for audit and review
Deviation write-up with root cause where applicable
Four triggers, each routed to a named person on our operations desk — and to you.
Box reading drifts outside the agreed band. Alert fires on the first sustained breach, not after an average.
Any door event outside a planned stop is flagged with location and duration attached.
Loss of supply to the reefer unit is treated as a critical event and escalated immediately.
Self-reported faults from the refrigeration unit trigger a replacement-vehicle decision.
High-value pharmaceutical cargo attracts attention. Our doors carry redundant locking so that defeating one mechanism does not open the box — and so that any attempt is visible on arrival.
More than one independent locking point per door set, so a single defeated lock does not open the cargo area.
Non-standard hardware fitted to our own specification. There is no common key circulating in the market for it.
A concealed locking point that is not visible from outside the vehicle — an attacker cannot plan around a mechanism they cannot see.
Single-use seals recorded at dispatch and verified against the number at delivery. Tampering is evident before the doors are opened.
The driver reads the seal number aloud to the consignee and it is matched against the dispatch record before the doors open. If the numbers disagree, the doors stay shut and our operations desk is called. That is the whole point of a numbered seal — it only works if someone actually checks it.
A continuous plot of internal box temperature for the whole journey, against the agreed band, with door events and any deviations marked on the same timeline. Suitable for attaching directly to a batch or dispatch record.
The underlying time-stamped readings behind the chart, so your quality team can run their own analysis rather than trusting a summary.
POD recorded against a named recipient, with the verified seal number noted on it.
If anything went outside specification, you get a written account of what happened, when, for how long, and what we changed so it does not recur. We would rather hand you an uncomfortable report than a clean one that is not true.
On request, live position and temperature visibility for your consignment while it is on the road — so you are not dependent on a phone call to know where it is.
Send us one route. We'll run it, and give you the chart and the log alongside the POD.
